The reward points are not on my paper bills either. However, they are displayed on the main page once I sign in to my Telus app account. This could be inconvenient for those who do not use the MyTelus app or the Telus website.
I downloaded the MyTelus app and clicked on the Support icon in the top right-hand corner. It took me to the Telus support page. Then, I scrolled down to "Message Us" under the Quick Actions category.I should mention that the amount I was initially o...
I bet a lot of Telus customers don’t even realize their rewards points are missing. I didn’t notice mine were gone until I got an email about their new rewards program and checked my balance on March 13. Instead of calling and waiting for a callback,...
As a valued Telus Rewards member, I received an email from Telus just four hours ago about upcoming changes—'We want you to know that we have made updates to our program Terms and Conditions. These changes will take effect on May 1, 2025.' However, w...
