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KMac111
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Joined 6 years ago
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When will Telus provide usable cell service in Comox Valley?
What is going on with Telus Mobility in Comox? My phone can show full bars connected to 5G network but I can’t get any data 90 percent of the time - on Comox Avenue, near my home, in east Courtenay, at Costco etc. Strong signal, zero data. The same thing on my wife’s phone. This has been ongoing. Completely unacceptable service. I’d complain directly to Telus but I can’t abide sitting waiting to talk to someone 12000 miles away who is going to tell me to reset my phone.i have reset everything more than once. My phone isn’t the issue. As I note it happens on other phones as well. Im a day away from switching to Roger’s.134Views0likes2CommentsMy Telus App for iOS no longer working
The last time I opened the My Telus App on my iPhone I got a message that an update was available. There was no way to circumvent this so I updated on the App store to My Telus version 4.123.1 which appears to be the newest version of the app. I also installed the update on an iPad. Both the phone and iPad are running iOS/iPadOS version 18.4.1. Now, when I try to retrieve billing Information in the app it returns an error message that says "Sorry, there was an error loading your billing information. Please try again later" It has been like this for at least ten days now.611Views0likes1CommentBring it Back. Phone replaced on extended warranty
I have an iPhone that I bought (leased?) on a Bring it Back plan two years ago. I damaged the back of the phone last year and had it replaced under an extended warranty. So...the phone I am “ Bringing Back” is not the same phone I purchased. It’s the same model, like new. It just has a different serial/IMEI number than the original. Is this going to cause a problem when I take the phone back?3.8KViews0likes2Comments