Are your devices up to date? Is your e911 address up to date on your account? Did this start happening after a device update? What devices are you using?
It sounds like there might have been a bit of a communication error. When a device is lost, stolen, or no longer working. You are still responsible for the remaining device balance and service commitment of the agreement you signed up for. Even if...
Have you considered reaching out to the CCTS if you feel like you haven't seen any progress in resolving your issue with Telus? Their process definitely isn't quick and you should always exhaust all other options of trying to resolve things with Tel...
Being skeptical is definitely good. Considering how often data breaches happen in today's world and the time it can take for information to find its way into the wrong hands and how easy ut us to spoof the numver being called from. Have you conside...
A lot of band 66/n66 coverage holds the network back. Telus is slowly starting to diversify their spectrum but they have a long way to go. A lot more needs to be done to get and deploy better spectrum solutions for the specific areas.
