TELUS Neighbourhood

eireen

Phoned into the Retention Dept to see if they would match a Telus plan I received from PC Mobility. It was not offered on any Self Serve Telus website so I couldn't switch to it myself. They did match & a bit better but charged $15 for using an Age...

eireen · 06-12-2022

I added a Wyze doorbell to my existing Wyze security app but can only connect via my home Wifi. Cannot connect through cellular data or public wifi when away from home. The Wyze security cam on the same app connects flawlessly on all. Firmware is u...

eireen · 11-20-2020

Tried to do the usual vacation suspension for my TV this year and was told I had to suspend my phone as well. Also I would lose all my discounts and loyalty credits on my account when the suspension ends. My land line call forwards to my cell (Telu...

eireen · 11-12-2019

The subject line pretty well describes my issue. Often a commercial cuts in before the correct pause and part of a character's dialogue is lost. Happens the other way too, where a commercial has run too long and the program is already underway. I ...

eireen · 06-13-2022

Thanks for your reply but as I stated, my Wyze Cams are also fine on any connection. It's the doorbell that has the issues.

eireen · 11-26-2020

Thanks but I can't mark that reply as helpful. Telus chose the name for this service - it is not always for vacations. I had moved before the provincial restrictions were implemented and was trying to activate the service from my "away" location. Had...

eireen · 11-12-2019

Thanks - just recently switched to Optik. Have Shaw at my vacation home and never noticed this issue. Can watch the missing pieces on the Demand channels I guess

eireen · 08-18-2019

Finally got into my webmail this morning in Kamloops but it only shows 1 message. My account I forwarded telus emails to has 6 forwarded messages. I know there should be even more than that but if I had not forwarded, I wouldn't know the messages we...

eireen · 08-17-2019

Still down in Kamloops with Webmail page not available. However after the last big outage a month or so ago, I had set up forwarding from my telus email to another account. This morning I received 2 telus bills and one promo from telus that were for...

TELUS Neighbourhood

User Statistics

User Activity

New fee for calling Telus Agent

Doorbell & Data

Vacation Suspension for TV

Programming cut off too early by commercials

Re: Doorbell & Data

Re: Vacation Suspension for TV

Re: Programming cut off too early by commercials

Re: Webmail/Telus email is currently down.

Re: TELUS email oos