Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Home Phone Rate Increase

I've just notice a $2.00 increase to Home Phone charge. This represents a 16% increase ,10% more than the infation rate. It equals anapprox additional 2 months of payments. This would be a welcom increas to any buisness during these times, especially...

Halverson by Just Moved In
  • 3 replies
  • 0 kudos

Utility Box

I have a high voltage utility box in front of my house labelled Telus. The side access panel is completely off and I need to find the correct contact to have someone come out and put the panel back on and lock it.This is not an easy task as there isn...

Firetri1 by Just Moved In
  • 2 replies
  • 0 kudos

Refurbished Wi-Fi Hub shows previous users devices.

So I just recently had my T3200M replaced with a Wi-Fi Hub so my two boosters can now both go wirelessly without needing a direct ethernet connection to a modem, and I think I have discovered a serious privacy issue. When I go into the Connect app an...

RyDawg by Advisor
  • 1 replies
  • 0 kudos

Scammy door to door salesman

Two months ago I switched both my home and mobile service to Telus as the door to door salesman quoted me $115/month for 3 phone lines and $73/month for home service including TV and security camera, claiming they were "free" which seemed too good to...

Wilt129 by Just Moved In
  • 1 replies
  • 0 kudos

Telus doing scammy behaviour

I have tried to reach out over the phone to resolve my frustrations. They agreed that my experience sounds very frustrating, and suggested I have submit a complaint to the TELUS Management team. I did that over two weeks ago. No reply. I will try aga...

Lou2 by Neighbour
  • 3 replies
  • 0 kudos

new internet plan

I changed the internet from personal to business but the address still the same. I would like to keep the internet under the same account even it change the business . On the 8th the technician will install the new modem. I want to understand how it ...

rewards history

last time I redeemed point by choosing Amazon but I have not got the card mail to my home address?how can I get the amazon gift card i already redeemed from my point?Thanks

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