Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Local network addressing

I'm more advanced in networking (locally) and I have a couple of local isolated 10.*.*.* ip ranges here at home, which then connect to my router with TELUS for a 192.168.1.* address. I wish to move to 10.*.*.* ranges completely. I haven't really look...

Resolved! Another user with a downed line - Hazardous

Impossible to get through either by phone or chat.It's been down for 8 months and I still can't get anyone to look at fixing the issue.The line(s) are all curled up in my neighbour's yard to avoid them getting tangled up in cars driving by.Totally un...

NH20A MAC Filtering

Is there any way I can do MAC filtering with the NH20A? Or am I stuck having to put it in bridge mode and to provide my own router that can do this? Thanks, Jordan

Pure Fibre install

Is it still possible to have Telus run the fibre line from our electric room to my strata unit. A bit of background. I bought the unit in my building on January this year, the previous owner I bought it from unfortunately did not allow to install the...

Telus Smart Hub Cell Booster

In September 2023 I signed a 2 year deal with TELUS because they were Boasting Fast, Reliable, Rural home internet service with speeds up to 100Mbps. So far this has been a complete disappointment. My internet has been running 50% at best probably cl...

Problems with Telus

I had been promised a new plan since January 2, 2024, since Telus as had no problem over charging me for internet services for the last few years with an outdated plan. I have spent over 6 hours of my time on call and waiting over the phone with repr...

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