After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I used Telus’ online tool to register my change of address and move internet service to my new home. The tool confirmed that no technician was required for service to be provided at the new address. However when I got there, it turned out that they d...
We had the fibre optic install done in our neighbourhood back in 2022. They needed to cut a piece of our sidewalk in order to install the lines. No one came back to repair the sidewalk. It has been sitting there open with a pylon now since June 2022....
Hey!I had a missed call today from a Telus agent saying that someone said they moved into our apartment and we were getting disconnected.We didn't get home until after normal buisness hours, but became very disappointed that we were cut off from our ...
I have my router in port 1 (Lan) of NH20A and using my original wifi networks for all my devices.I installed the Arcaydian Boost wifi 6 in the 2.5gb port of the modem and it seems to be working well as well and has the wifi network that came pre-inst...
There are no options on my router login to even access port forwarding. I have a Telus Network hub. I also can't login to 192.168.1.254 I have to go to 192.168.1.63 and there are no options on my page to port forward. I would upload a screenshot if I...
I am trying to install a Wi-Fi hub… I do have fibre, or at least I have been led to believe so, but my fibre terminal is not one of the two options described in the hub installation instructions - It is quite small, maybe a bit bigger than a deck of ...
I just got the Internet for Good with Telus. They wouldn’t offer self installation as the copper wiring needs an upgrade. Didn’t fully understand. But just wanted to know what to expect during the installation? And what areas of my house they would n...
Good day, I notice that on your website, you still have a link for "Our response to Covid-19": https://www.telus.com/en/about/covid-19-updates?linktype=ge-footer. I believe this is now out date, especially since one of the sections on their states "m...
To set up a new order for home internet, an agent told me we did not need a technician to visit and just wait for a modem to be shipped out. But I did not receive a modem after waiting for a whole week. I had to call Telus and they said my order was ...
Just connected on Telus Fibre and received the TELUSTV-21T 4K Digital Box. I'm connecting wifi to the box to receive Telus Optic tv. Can someone tell me why PVR won't run on wifi and needs an ethernet cable from the wifi modem?
