TELUS Neighbourhood

giantbrownguy

Hey, this is a question for our community moderators to look into - I am interested in upgrading to the new Telus Optik experience. I reached out to chat about upgrading and what they said was "These promotions are currently offered to new Optik TV u...

giantbrownguy

Eons ago Bell and Telus used the same Microsoft Mediaroom platform to provide their fibre TV service. It was cutting edge at the time, but over the years it seems Bell has moved light years beyond where Telus is. Their current offering has more suppo...

giantbrownguy

Shaw allows this and I think Telus used to, but I'd like the ability to set a recording early (15, 30, 45, 1 hour). Reason being if I'm watching an overseas sporting event, the broadcast times in the guide aren't always accurate. This has become evid...

giantbrownguy

Are we ever going to see new hardware? I’ve been an Optik TV customer since 2008 (with a brief interlude with Shaw) and it’s amazing to me how much further ahead technologically Shaw and Bell are with their TV offers, in terms of features, responsive...

giantbrownguy · 10-01-2021

Hi folks,I happened to use my AppleTV today and noticed the OptikTV app was updated and now seems to be able to act like PikTV with the ability to watch live TV, but also the ability, seemingly, to watch recordings from my PVR. Is this new functional...

giantbrownguy

I also read in another forum, on some of the Telus modems, one port is available for 1.5 GBPS, but the rest are limited to 1 GBPS. Once you have the right set up, I would test it.

giantbrownguy

My parents and I live in Metro Vancouver. But in my town I have 1 GBPS and for the same money in their town, one city over, they are limited to 75 MBPS. Telus is random at how their fibre is being deployed.

giantbrownguy

I reached out to support online to ask. They said they are doing it in waves, and the first seven waves should hear something by April 18th. Apparently we are going to get an email advising of the option to upgrade and be able to request it at that t...

giantbrownguy

@dlanebc Bear in mind you won't have access to the PVR functions without the google box though.

giantbrownguy

Never mind, I was looking in the wrong section. But @buckycat, in this YouTube video, it looks like Pik and Optik are being unified and Pik is being sunsetted at the end of May. That could explain the delay.https://youtu.be/DUnbB_gSq60

TELUS Neighbourhood

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User Activity

Upgrade Optik TV Hardware

Update the Optik Platform to the Same as Bell Fibe

Optik TV - Let us start a recording early and multiple channels

More of a rant - hardware

OptikTV app on AppleTV update??

Re: I upgraded to PureFibre 1.5 GB but speed remains 1GB

Re: I upgraded to PureFibre 1.5 GB but speed remains 1GB

Re: The Evolution of Optik TV

Re: TELUS TV+ App for Roku

Re: Cloud pvr New Customer Only