Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1817 Views
  • 4 replies
  • 3 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 14425 Views
  • 65 replies
  • 2 kudos

Resolved! Connecting HD Wireless Digital Box physically

I have a HD Wireless Digital Box setup upstairs that is connected wirelessly to the T3200M downstairs. I just want to connect it physically over Ethernet as I just want to connect anything physically that I can. I want to connect it using Powerline a...

SmokeJV by Advisor
  • 2835 Views
  • 3 replies
  • 0 kudos

Dont care about your security

I hate to make such a bold statement in the subject here but its clear as day. This morning I woke up to find the Telus Optik box that serves the my neighborhood wide open. I thought maybe some tech had to run back to his van or something but half ho...

mrD by Neighbour
  • 3486 Views
  • 6 replies
  • 0 kudos

Resolved! No bridge/passthrough for PureFibre?

Is there really no option for using the router/modem device used for PureFibre as strictly a modem? I was looking to switch over from Shaw internet, but thought I'd check on this detail first, and a support rep told me this behaviour isn't supported....

jmacdoug by Just Moved In
  • 1597 Views
  • 1 replies
  • 0 kudos

Cisco set top box and ethernet and adding a switch

I have just had the new 4k PVR form tel-us installed. My other set top boxes are all the old Cisco ones . I have coaxial cable in my house but the technician who came installed converters on all of them so now there is ethernet cable going into each ...

30 sec. disconnects every 5-10 minutes

Hi, This has been going on for a couple days now. Seemingly increasing in frequency. We keep getting disconnected, our modem's internet light goes orange for half a minute, then manages to reconnect. During that time, all our streams stop and we get ...

sulas by Just Moved In
  • 1371 Views
  • 2 replies
  • 0 kudos