since ‎12-06-2014
2 weeks ago

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I was charged 8.25$ for 911 fee on March 1st. I was charged before is because I didn't have any balance left then, I think. Why I was charged 8.25$ for 911 fee and is it mandatory to pay?
We have a new Telus white cylinder. I am trying to login the admin panel (, but the default admin password(the one at the bottom of the cylinder) doesn't work. Resetting to factory doesn't help. Know what is the problem? 
According to pay-per-use rate, "Inside Canada $0.30 per message to Canadian numbers and $0.40 per message to US or international numbers. Outside Canada $0.00 per incoming message and $0.75 per sent message."I don't know why I was charged that. 
How does Telus define local? Within the city, within province or domestic?
I don't think I have ever set one, but it still ask me to enter a pwd, what should I do?
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