Got unknown inbound call
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12-10-2023 10:43 PM - edited 12-10-2023 10:49 PM
I was charged for 2 inbound calls on Dec 5th but I didn't make or receive any call at the indicated times. No any record on my phone either. What could be the possible reasons for it?
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12-11-2023 07:59 AM
Inbound calls should have no fees associated unless you have an ancient plan without Canada-wide roaming included. Can you share an image of the section of the invoice showing the calls?
Note: call forward has a per minute fee to the user forwarding the calls.
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12-12-2023 12:42 AM
I am using pay as you go. I did receive 2 calls at that time but I didn't even answer them, why I was still charged?
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12-16-2023 10:52 PM
Do you know why I had fee deducted for the calls?
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12-16-2023 11:35 PM
Which phone do you have?
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12-17-2023 02:21 AM
iPhone, does it matter?
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12-17-2023 03:12 AM
Yes. If you have iOS 17 installed on it, Apple added a new live voicemail feature to it which runs from the phone itself. Any inbound calls that go to that voicemail would likely count as inbound calls, even if the person didn't leave a message. Instructions to disable the live voicemail.
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