Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Email password issue

Hello. Every other day I get a message saying “Password Incorrect” for my telus email account and the system wants me to “Enter the password for the IMAP account “Telus”. I’ve of course changed the PW through the “forget” section of webmail and then ...

Phx1845 by Friendly Neighbour
  • 3294 Views
  • 8 replies
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Slow Upload Speed Again...

Hi there, I noticed on the My Wi-Fi app that my upload speed has drastically dropped again. It used to average about 10Mbps but now it's at around 2-3 Mbps. My download speed, however, has remained the same since. In May, I talked to a technician ove...

Resolved! Issues with T3200M modem

I have a newly installed T3200M modem/router.I have excellent signal strength and speed however I am plagued but connection issues.Repeatedly through the day our devices, laptops, phones etc just drop the connection and reconnect.Our Roku TV often sa...

DavidR8 by Helpful Neighbour
  • 12859 Views
  • 28 replies
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Transfer of ownership of Telus internet

Can I take ownership of someone else internet fixed term plan, I saw Facebook marketplace ad for internet plan take over, as the person is moving out of the city they are offering this. As they have a promotion, I was interested and they asked me my ...

codered by Friendly Neighbour
  • 3773 Views
  • 6 replies
  • 0 kudos

Resolved! Troubleshooting OpenVPN

Hello, I am new to Telus and was hoping to get some help with a problem with my OpenVPN server that started when I changed ISP. I have an OpenVPN server setup on a Raspberry Pi. It is set to port 1194. I have a the same port forwarded on my router. (...

ChrisYEG by Just Moved In
  • 2755 Views
  • 3 replies
  • 0 kudos

Resolved! Telus boost

I have a starter pack boost. One boost is plugged into my Telus modem with Ethernet cable as instructed. The other number 2 booster is at the other end of my house boosting the wifi signal in my home office. The number two booster also has an etherne...

TakeFive by Just Moved In
  • 1245 Views
  • 1 replies
  • 0 kudos

Resolved! Back to basics: T3200M & boost configuration

Hi,I have TELUS 150 using the T3200M modem/router and two boost units ... I set up a network through the boost app and get stable connection with good speeds (120 down / 41 up) on my computer the wifi randomly switched to the wifi network provided by...

Resolved! Outlook 365 - problems with migration to gmail

After the migration to gmail, my outlook account would not open. I am using Office 365. I removed and reinstalled outlook, which opened the program. However, all emails, folders and notes are gone. I went through the process of adding a new account, ...

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vangirl604 by Friendly Neighbour
  • 17242 Views
  • 15 replies
  • 0 kudos
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