After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi! We had a technician come to bring Fibre Optik into our home. He said he would have to run a wire along the exterior of our house then drill into bedroom wall so he can access power, then install the equipment on bedroom wall beside our bed. After...
How do I get telus to stop calling me? The last time you called me I told telus not to call me again for probably the 10th time and they ended up hanging up on me! It’s My phone number and it’s not a Telus phone that you’re calling me on! you have no...
On the phone for two hours setting up Fibre Optic for the internet. The person trying to help was great. The system is VERY POOR! Two hours, sorry we can get you that date anymore. Nope we cant get you that date anymore either for a tech to come by a...
Hello everyone since telus upgraded us to Fibre options and replaced our router and wifi adult content filters is useless. I am very frustrated with this. The telus connect app has adult content filters set to turned on and does not block any PORN si...
Hello I upgraded to the Telus 1.5G speed service.Setup.Garage has modem installed.Telephone wall jack in the second floor is connected by cat 8 to Telus cylinder router that shows 2.5gb.Telus cylinder router ethernet port 1 or 2 is connected by cat 8...
I moved my home internet to a new address in early January. My problems started from then. At first, the internet speed was very low, and a technician came and solved it, but since then, I have problems accessing many sites and applications, and my i...
I have a broken vault in my driveway, who do i contact?
Hi,I'm working remotely and have a T3200M; currently with "75 Internet service" and still am unable to connect to a remote site using SonicWall unless I use my iPhone's personal hotspot. Speed tests have been anywhere from below from 19 to (now) abov...
I bank with Vancity. If I want to pay my Internet Home Services bill via online banking, which Telus bill payee do I add?
Need Admin password for router login. (B21A) the router with the thingy mounted on the wall with two wifi things branching out of the Fiber thingy mounted on the wall.
