Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! How can I upgrade my router if I have optik TV?

I have a telus T3200m router and I have been having problems with port forwarding on it for over a year now (see below link for info). Regardless, if I wanted to upgrade my router, what could I do to make sure optik TV still works, but also make the ...

Resolved! Home Phone Service

Does Telus have different rates for different areas in the province ? I pay 17 for home phone in central Alberta and a friend pays $40 for home phone North west of Alberta.

Cherthr by Just Moved In
  • 2 replies
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Resolved! Connecting my own router - which unit do I connect to?

When my purefibre was installed a few days ago I asked the installation tech which unit should connect to if I decide to use my own router, which I have decided to do so I can create my VLANS ect for new IoT connected devices, keep using my existing ...

Glenstr by Neighbour
  • 3 replies
  • 0 kudos

Resolved! Access to Telus My WIfi

I tried to log in to the Telus My Wifi app but it won't accept my login credentials. I tried to reset my password 2x and then uninstalled and reinstalled the app but same thing. I have devices which I put on pause which cannot access the wifi connect...

arbee112 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! What is a reasonable number of calls to get from Telus a day?

I normally get 3-5 calls from Telus a week. I want to tell you about the last two Telus phone calls I had TODAY, in hopes that this gets to someone who cares. 11 amJason Bautista, Telus Marketing Department1-866-379-1905No email address to give mePro...

wenat by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Need set LAN port to music NAS

I use TM3200M router for my WI-FI and Optik TV. I set TM3200M as a bridge mode at LAN1 and connect with my new music NAS, however it doesn't work. It can't show NAS IP on my status table. How can I keep Optik and make LAN1 for new router or NAS?

cc31163 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Wired Telus Boost

Hi there, this seems like a simple question, but I can't find a firm answer: is it possible to connect via ethernet a secondary Telus Boost device? I managed to run a long ethernet cable from the T3200M to the bedroom where I have poor WiFi. I hooked...

Esto by Organizer
  • 11 replies
  • 0 kudos
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