Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 912 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 8917 Views
  • 61 replies
  • 2 kudos

Cancelling service

I am done, Telus optic internet is slightly faster than dial up. I disconnected Telus tv as internet slowed down when I got it. I have used 10gb of cellular data to augment my home internet, which drops regularly. I have been with Telus since 2013. I...

Is Telus going out of business

It seems to be impossible to talk with telus. Just finished a brutal conversation with a rep that spoke broken English with a sock in her mouth. It was a struggle to try and understand her and she could not understand me. A tech was supposed to be at...

Norm2 by Connector
  • 1448 Views
  • 7 replies
  • 1 kudos

Resolved! Internet Light on T3200M Modem Is Orange

Hello, This might seem like a repetitive and simple matter but I thought I'd ask around anyway while waiting for Telus Support to get back to me. Early this morning, I noticed that my laptop which usually automatically connects to the home wi-fi was ...

Zen77 by Neighbour
  • 7141 Views
  • 7 replies
  • 0 kudos

Cannot contact Telus about home Internet

I have/had Telus internet for a long time, no longer on a contract and I moved recently mid August. I contacted telus to move my internet services to my new location. The support person said they would have to split the connection or something along ...

MrKuro by Neighbour
  • 976 Views
  • 10 replies
  • 0 kudos

Contact for PureFiber Install at MHP

I am reaching out today in hopes of finding a contact for PureFiber install into our Mobile Home park located at 8945 hwy 97 Kelowna, BC. I am in direct contact with the park owners and have been tasked with finding out how we can get the connections...

wizzardsl by Just Moved In
  • 365 Views
  • 2 replies
  • 0 kudos

Resolved! Static IP on TELUS fibre hub

I have a new fibre service installed in June and I can`t find any reference to setting a static IP in the hub. Setting up port forwarding was no issue, but my laptop changes IP everytime it reboots. Any hintsÉ

Procomms by Neighbour
  • 1851 Views
  • 6 replies
  • 0 kudos