Internet & Home Phone
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Resolved! How do I change secondary DNS on Fibre Modem FXA5000?

I was able to change the primary DNS from Local Network > Show Advanced > DHCP Settings > DNS Server. There is only one field which is the Primary DNS. How do I add a secondary DNS? The reason I want to add secondary is because if my primary go down,...

ydesai by Neighbour
  • 3 replies
  • 0 kudos

Door to Door Sales

Telus, are you aware that the third party company you hired to door to door sales (The Acquisition Group) are parading around the Calgary area claiming to be direct Telus employees and aggressively advertising fake Telus promos to get personal info a...

Don't be fooled by "No Cost" fiber optics

The only way that Telus' fiber optics is "No Cost" is if you don't value your time. Someone over 18 has to be present when they install it in your home, and it took them 5 visits (the longest was 2 1/2 hours) before they finished, and it still doesn'...

BrentM by Just Moved In
  • 1 replies
  • 0 kudos

T3200m DNS host mapping

Hi, How do I get dns host mapping to work? My firmware version is 31.164L.22when I do a nslookup of the mapped address it returns:*** can't find local.fmams: Non-existent domain -Tomas

TomasF by Neighbour
  • 5 replies
  • 0 kudos

Unhappy with Internet - Is SmartHub any different?

Due to location, we have been stuck with Internet 25 for years. We are super unhappy with it. If I stream YouTube on one device and my child streams on a second device, a third device can't even browse the internet. We're a large family, and we use t...

nrbrown by Just Moved In
  • 5 replies
  • 0 kudos

how to make a complaint regarding door to door sales

We recently had a Telus door to door salesperson at our home. He was repeatedly told no thank you, yet he persisted to ask for reasons and wanted information regarding the rates we currently pay. Eventually I asked for his employee details and at tha...

deeprose by Just Moved In
  • 2 replies
  • 1 kudos

VPN Passthrough from Telus T3200M to Asus RT-AX58U

Hi, I have the Telus T3200 router in my home that have been setup for few years and everything has been working fine. Recently, I bought a new Asus RT-AX58U which I treat it as a second router. I have connected the AX58U to the LAN port of my Wi-FI e...

bennetlee by Friendly Neighbour
  • 2 replies
  • 0 kudos
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