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Technician providing support on ASUS router

Eric_canucks
Neighbour

Hi there, 

 

It’s been a frustrating journey after I moved to my new house where I had no issue with Telus at my old house at all. 

I have my ASUS rt-ax88u pro and have Telus nh20a. I’ve bridged the Telus modem 10g but my mesh system is still very unstable still disconnect every few weeks. It’ll be working completely fine for few weeks without any issues but mesh would stop working and goes into connection mode after. 

I would then re- bridge Telus modem and setup my mesh again. 

telus obviously provides no support on my own equipment, any idea what I’m doing wrong or where I can find a networking technician to help me please. 

thank you in advance 

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hey @Eric_canucks - unfortunately we can't help but hopefully someone in the Neighbourhood has some insight