Forum Discussion
Solved
Internet Service Support on Weekends
What is the best way to receive internet support over the weekend when all online/chat bot suggested fixes do not work? The chat bot provides a phone number, which leads to another AI rep that walks through the same troubleshooting methods provided online. Then when you ask for tech support, the number pressed does not register and the AI hangs up.
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10 Replies
No, it is not. Bell has been at my house all day. (I’m in Ont) I hope it will be fixed tonight. They said the line had been cut. But my neighbour has Bell service and hasn’t had any issues since install on Friday.
- Nighthawk
Community Power User
What kind of issue are you experiencing with your connection?
WiFi connectivity has been out since yesterday. All troubleshooting methods have failed. I’m not sure if any tech will answer the phone today.
TELUS_SupportOfficial Support Team
Hi Micky0514 - sorry to hear you were having issues. It sounds like you had an outage, is your Internet back?
