Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! DFS Channel Selection Frustration

Good day all.This post is part rant and part question. Short version; I live in a condo which means WiFi channels are crowded, even the 5GHz band U-NII-1 and U-NII-3 are busy. I've seen upwards of 24 AP's on channel 44 alone. The 2.4 GHz band I gave ...

New internet, not getting close to 2.5gb

Hey, So we signed up for internet on the 7th and we selected their 2.5gb internet as it is the best offered. The best we have seen is 1gb download. I called and talked to Telus and they sent their technician back in to check and he said everything lo...

adamsfu by Just Moved In
  • 1 replies
  • 0 kudos

WiFi 6 With Home Phone

Thanks in advance to those of you that take the time to answer questions for those of us that are less technically proficient. We have Fibre 1gb, Optik TV (hard wired) and home phone. When we switched from Shaw, the tech told us that the Telus modems...

gbudd by Just Moved In
  • 3 replies
  • 0 kudos

Legit or not?

I got a marketing promotion through the phone saying I can get 1.5 GB Mbps, TV with 140 channels and 8 Theme packs, and Landline phone for only $100 a month. However, their email was sent from and a callback number. I tried ...

frozened by Just Moved In
  • 1 replies
  • 0 kudos

IPv6 for business static IP

Hi Telus, This is about the same thread already answered: I would like to check if the answer is still the same after 5 years:...

sinofool by Just Moved In
  • 20 replies
  • 1 kudos

Resolved! SFP Switch in front of Telus Network Access Hub

Currently I have Telus 2.5G internet. The green fibre along with the nokia SFP module is attached to the Network access hub (acting as a router too). However I also bought the 5 static IP package and I'd like to utilize it. I bought a TP-LINK SX3008F...

feiya200 by Neighbour
  • 5 replies
  • 0 kudos

Wrong Time of Day after Daylight Saving Change

For decades, my handsets have automatically displayed the new time after a clock change but this time. The time of day used to be updated by a signal from the "central office" so I suspect that TELUS may no longer be fully supporting landline telepho...

jafi by Just Moved In
  • 1 replies
  • 0 kudos

Rural Internet

I have a Telus Smarthub for rural area at our cabin on the lake that we travel to on the weekends, the last 2 months it has been crapping out. I arrive Friday night spend up to 4 hours trying to fix the connection, turning on and off, the whole bit, ...

Ernie507 by Just Moved In
  • 1 replies
  • 0 kudos
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