Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Changing the T3200M modem

Hey guys, I would like to purchase my own router from TP-Link to be able to configure VLANS. I don’t use Telus Optik TV. Can I just unplug the T3200M modem and plug the fiber cable directly into my new router (given that it supports fiber) as well as...

SAP by Friendly Neighbour
  • 4 replies
  • 0 kudos

Didnt recieve credit OR promo offer

Hi everyoneI literally just switched from shaw to telus on Thursday. However I was promised x amount in bill credit and a reduced monthly rate. Upon inspection they are demanding almost $180 from me. Should I just pack it up and go back to shaw? This...

ALongair by Neighbour
  • 3 replies
  • 0 kudos

Telus WiFi Boost Questions

I have the Telus WiFi Hub / Modem (big white looking cylinder), and I've heard conflicting things from three separate Telus representatives. Once the WiFi booster has been sufficiently connected to the network via ethernet hard wire, do I need to kee...

Wuurbz by Neighbour
  • 7 replies
  • 0 kudos

HiatusRAT malware

I'm curious if Telus is aware of how many devices they have compromised and I'd they are sending out recommendations to at least business customers about what to do?

MrRogers by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Port Forwarding set-up on T3200M / Firewall set-up

Hi there! I have recently logged-in into the settings of my T3200M modem from Telus to check how the firewall was set-up, and I discovered that there were lots of port forwarding rules set-up on the device. Over 20 or so, all from the same LAN start/...

SAP by Friendly Neighbour
  • 5 replies
  • 0 kudos

Roaming Rates

Why are roaming rates so high? I needed to use my phone on ten occasions in Europe. I came home to a monthly bill, including my regular bill of $231.84. Shame on you and all Canadian providers. The greed is abhorrent.

GerryWard by Just Moved In
  • 2 replies
  • 1 kudos

Late Payment

I lost the credit card that I used in the pre-authorized payment. I was not able to update my card and found out that I was 7 days overdue for my internet bill. Will this 7 days delay affect my credit score? I am kinda bothered by this because I want...

dhel by Just Moved In
  • 3 replies
  • 0 kudos

SFTP Incoming Connection Being Blocked

I am trying to use a computer as a file sharing server so that I can access my files from anywhere. I don't feel like paying for a service like OneDrive or Dropbox when I have everything I need to do it myself. The only problem I'm having is that I c...

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