Internet & Home Phone
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Resolved! Copper wire

I had a technician come out to my address yesterday, [mod edit: private info] Vancouver, and he mentioned that copper wire was running into our culdesac and that it should be replaced with fibre optik wiring due to it being very old. We are now exper...

dathomas by Neighbour
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  • 7 replies
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Resolved! We need to schedule a technician to fix our land-line

Our land-line has stopped working and since we are retired people and don't have a cell phone (no way other than this to book an appointment), I'm hoping we can schedule a technician to fix our issue. Our address is [mod edit: private info]. There is...

Tetzy by Neighbour
  • 1301 Views
  • 1 replies
  • 0 kudos

NAH Modem and 3 Boost Wi-Fi 6

I have the TELUS NAH and 3 Boost Wi-fi 6 (one on each floor) all hard wired via Ethernet. At the moment the 3 boosts are plugged into Port 1 to 3. What is Port 10G and should I be plugging one of thee boosts into that?Thanks

deedesie by Organizer
  • 1735 Views
  • 3 replies
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Resolved! Honeywell Redlink

Redlink thermostat and bridgeingHi I saw solutions about enabling bridge mode for the Redlink thermostat connection issue. I tried the solution about enabling bridge on Lan Port 1. But did not work and in any case the Boost wi-fi 6 is connected to th...

deedesie by Organizer
  • 1679 Views
  • 3 replies
  • 0 kudos

How is it that my IP # keeps changing

How is it that my IP # keeps changing when on Telus. So far it has changed at least 8 times over the past few days and is not staying on Telus servers but rather it hitsa Fastly server or a Akamai Technologies, Inc. server and occasionally it will re...

Port forwarding Technicolour NH20T

I've been trying to open a port to run a server from my computer. From what I understand, it's as simple as going into "WAN Services", clicking show advanced, and adding the port. Unfortunately, the server isn't joinable and https://www.yougetsignal....

jbalaski by Neighbour
  • 6227 Views
  • 18 replies
  • 0 kudos

How to verify a door-to-door rep?

Hello,There's a door-to-door rep that seems to have a TELUS jacket and TELUS badge.And I've signed up for the deal he offered as he seems to have all my info already.How do I double check that it's not a switch-and-bait scheme (and stops it before it...

jmalm by Neighbour
  • 870 Views
  • 1 replies
  • 0 kudos

Unfair Charges for Internet Plan Cancellation

I am writing to share my recent frustrating experience with the cancellation process of my internet plan and seek advice or assistance from fellow forum members.Due to English not being my native language, I encountered difficulties in communicating ...

wing by Neighbour
  • 1629 Views
  • 1 replies
  • 0 kudos

Parental

Can anyone tell me if Telus pure fiber parental controls can tell me my child’s search history and search queries

Coepair by Neighbour
  • 630 Views
  • 1 replies
  • 0 kudos
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