CO2 Detector Tampered
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July
My CO2 detector had a low battery so I put a new one in. As soon as I inserted the new battery I got the alert that the sensor is tampered. I put the detector back and I still have the alert and now the detector is beeping as if it's still a low battery.
Does anyone know how to fix this?
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July
We do have a page at our website for troubleshooting false alarms, beeping, and other issues here: https://www.telus.com/en/support/topic/smarthome/alarms
Your other option of course would be to reach out to our SmartHome team for further investigation.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.

