Forum Discussion

tyip88's avatar
tyip88
Neighbour
25 days ago

TELUS Boost Wi-Fi 7 Buggy?

I recently upgraded to PureFibre 3G and needed a couple of TELUS Boost Wi-Fi 7 in my setup.  The goal of the secondary Boost 7 is to replace my old Netgear router, which created a secondary Wifi network to manage the signal conflicts I previously had. I was hoping to just renamed the SSID to my old and all should be working as previously (in theory).

The main Boost 7 worked as expected, but setting up the additional one was not intuitive as the "magic" of auto-configuration for meshing does not work and there is no visible WiFi signal.  I ended up searching the Boost IP address by logging into the NAH and once in, I was NOT able to see the general settings around "SSID" (or anything else that I could possibly configure for that matter).  I tried the alternative method of using the TELUS Connect or Smarthome+, but neither of them had a option or visibility into the Boost 7.  

It's all very confusing as what I search in Google or in this Neighborhood seems to be inconsistent.  

Has anyone else solved this or are you all in the same boat?  

At this point, I may have to purchase a new router instead and go back to my original setup...

3 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi tyip88 - generally our boost system will work as follows:

     

    - The main boost connected to the NAH will make the network name and password whatever is configured to this one. 

    - Any additional boost connected will automatically adopt the SSID and password without any configuration needed.

     

    This means that if you make the SSID name change to the main boost, any others will adopt it. Does that help? 

    • tyip88's avatar
      tyip88
      Neighbour

      Are there any implications to renaming the SSID ?  Would it impact any wireless Optik TV receivers?

      Can we branch off a Boost to have it's own wireless network instead of adopting from the main?

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        - Any devices that are connected to that SSID will need to have connect to the new network. Anything with an ethernet cable will be unaffected.

        - Optik receivers should not be affected. If they are, they can be reconnected.

        - The main boost will distribute its data to any secondary boosts, otherwise you won't have a mesh network and instead have two networks and you might run into further issues