Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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HELP! Lost post!

How do I find a post/question I submitted that I know I made because it was answered, that I'm sure I bookmarked but I don't see it anywhere on the forum or listed in My Subscriptions or in Bookmarks or... where else do I look, thanks! Oh, it was tit...

Mr_noemail by Helpful Neighbour
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  • 8 replies
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fibre internet

i am 25 year customer of telus internet it upsets me that in this day and age i can not get fibre internet to my home in sherwood park when 2 blocks over from other people have telus fibre i dont care about cost i want the best other parts of sherwoo...

Useless Parental Controls?

What is the use of having parental controls when there is no way of setting a PIN for the Main Profile? This does not make sense! Parental control seems to be used only for online purchases and setting ratings but kids still have access to everything...

GuiPerez by Neighbour
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  • 1 replies
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1.5 GIG speeds not maxing out

HI All I just moved into a new build and am setup on the 1.5 gig planI have the telus Network Access Hub pre installed per the app (technicolor NH20T)II have run the 10GB port to a ASUS ROG Rapture GT-AXE 16000 2.5 WAN port using a CAT 8 cable and re...

VPN

I haven't been able to connect to my work VPN for a week now. I have to go to the library to work since Telus internet does not allow me to connect to the VPN. I have tried using my cell phone's mobile data and it works, so it is a problem with the T...

Resolved! PureFibre annual electricity consumption/cost?

Dew to copper wire failure I'm forced to migrate to PureFibre for home phone to work again! Technician stated there’s no cost to transfer to the PureFibre but the system does draw electrical power from the residence... with only home phone connected ...

Mr_noemail by Helpful Neighbour
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  • 4 replies
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