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Mike_Ca
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Re: 24 MO - Unlimited Internet Usage Discount not applied?
"The Loyalty credit of $17.86 brings it down to $87.14. (this appears to be a partial credit and will be the full $20 going forward)" Do you have any idea how long that's supposed to be partial for? Because it's been that same $17.86 price since January 2024 looking at my previous bills..2.7KViews0likes1CommentRe: 24 MO - Unlimited Internet Usage Discount not applied?
But the Math doesn't add up..? My Internet is $87.14. The breakdown goes like this: PureFibre Internet 500 (included data : 1000 GB) $115.00 Internet Mobile & Home Discount -$10.00 24 MO - Unlimited Internet Usage Discount -$20.00 Usage in unlimited data add-on $0.00 Unlimited Internet Usage $20.00 Applied credits Loyalty Credit - 24 month - $20 incl tax -$17.86 Should the total not be $67.14 then instead of $87.14? $115 -$10 -$20 +$20 -$17.86 ------------- $87.14 They're adding the $20 they discounted to get the $87.14 total.. if you minus $20, that total should be $67.14, but I'm being told the math makes sense??2.7KViews0likes3Comments24 MO - Unlimited Internet Usage Discount not applied?
I'm in a 2 year contract with Telus, as my bill has gotten bigger the past few months due to their price increases, I notice on my statement for Internet in particular, it says "24 MO - Unlimited Internet Usage Discount -$20" Then a bit below it says "Unlimited Internet Usage $20" Is that discount not meant for that? I called Telus last month, and the person I spoke with said it looked like a mistake, put me on hold for maybe 10 mins, then said it's not a mistake, the math still ads up. Is Unlimited Internet Usage supposed to be $40 then instead of $20? They need to make these bills make more sense, because to me, it looks like they took away $20, and then just added it right back at the bottom of the bill..Solved2.9KViews0likes5Comments