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JamesKodiak
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Is anyone else frustrated by the AI that Telus is using to route support requests. I have spent hours going through the same steps with a chatbot, on-line and then eventually with someone on a call. I have had calls to support dropped twice this morning trying to solve a problem with internet speed. The call screening voice assistant could not understand the response to its question. Not sure what exactly is going on but it's not good.3.8KViews0likes9Comments