Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1831 Views
  • 4 replies
  • 3 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 14558 Views
  • 65 replies
  • 2 kudos

installing fibre in a townhouse?

I have Fibre available. Telus has fibre ran to the townhouse complex's communication room. There's underground piping connecting to my garage where I have a phone/data/cable panel. If I was to upgrade to Fibre. Could they just pull the fibre to this ...

jayslow by Just Moved In
  • 879 Views
  • 2 replies
  • 0 kudos

Resolved! Wired speed with 1G speed?

Just switched to Telus 1G from Shaw yesterday, and max speed test on wired connection I can get is about 850. I called tech and he went through the standard procedures, restarting connection and modem, but no improvement. With no other efforts of doi...

Tatsu666 by Neighbour
  • 1273 Views
  • 5 replies
  • 0 kudos

Resolved! Setting up Chromecast on both guest wifi and main wifi

I have a T3200M and am trying to get a Chromecast connected to both my guest network and my main network. When setting up the Chromecast I would get to connecting to wifi and sometimes it works but most of the time it does not. The few times that it ...

Dan_emde by Neighbour
  • 1320 Views
  • 6 replies
  • 0 kudos

Resolved! SSLv2-Drown Vulnerability

I did a network scan earlier today and the result was telling me the Actiontec T3200M modem/router is at high risk for SSLv2-Drown. The recommendation was to update the firmware. Logging into the router, I can find the firmware version (31.164.L.18) ...

Resolved! VLANs and Routing on the T3200M

I'd like to set up multiple VLANs on my home network and have them access the Internet through the T3200M modem. I would also like to configure different ports on the modem to accommodate different VLANs. There seems to be no visible configuration op...

SaroshM by Just Moved In
  • 1426 Views
  • 2 replies
  • 0 kudos

Smartsteering + other two bands

A Telus tech set the T3200 up with smartsteering in addition to the other two bands for a total of 3 SSIDs. One for 2.4 GHz one for 5 GHz and one with smarts witching between the two. During the last power outage we had the options disappeared. Now w...

Kimmik by Connector
  • 390 Views
  • 0 replies
  • 0 kudos

Booster WiFI signal works with Optk STB ?

My T3200 router's WiFi signal (in my basement) isn't strong enough for my wireless Optik STB (red signal indicator, not green). If I add a booster to run my wireless STB, will this work? This is to say I want to turn off the WiFi on my router and onl...