Internet & Home Phone
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Telus phone support telling lies?

I am moving to a new rental unit and my landlord said he spoke to Telus and they said I could transfer his Gigabit internet to my name and get a discounted rate. When I called Telus they told me I need the PIN to his account, OR he would need to be o...

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Taliesyn by Helpful Neighbour
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  • 8 replies
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Telus door to door scam

I've been a Telus customer for 20 years. Happily paying for the highest service to get fast internet. Telus agents came door to door and told me they could give me they could offer a big discount on service due to a strata deal. My price would go fro...

cawsp by Neighbour
  • 7334 Views
  • 3 replies
  • 1 kudos

can't log into admin account

We have a new Telus white cylinder (B20A). I tried to login the admin panel (192.168.1.254), but the default admin password(the one at the bottom of the cylinder) doesn't work.This is a question I saw on here and the solution given didn't help at all...

New Google Sign-in and Telus Email

Google updated their sign-in pages a couple days ago. Now my Chromebook is constantly trying to sign-in to Drive and Docs on my Telus Google account. Telus email uses the Gmail platform but they have all other Goolge services turned off (Maps, Drive,...

So many problems getting 3G service running...

(copying this up from deep in another thread so it might get noticed better) We ordered an upgrade to 3G service back in Oct 2023. It's been nothing but a nightmare over the last 4 months trying to get this service. We have repeatedly had techs not s...

YYJMSP by Organizer
  • 910 Views
  • 1 replies
  • 0 kudos

Complaint regarding phone marketing

How do I file an online complaint with Telus (B.C.) The chat bot provides a link to a contact form, but nothing happens when I click on it. Had a pretty bad experience with a telus marketing call tonight and need to report it.

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