Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

How to verify a door-to-door rep?

Hello,There's a door-to-door rep that seems to have a TELUS jacket and TELUS badge.And I've signed up for the deal he offered as he seems to have all my info already.How do I double check that it's not a switch-and-bait scheme (and stops it before it...

jmalm by Neighbour
  • 903 Views
  • 1 replies
  • 0 kudos

Unfair Charges for Internet Plan Cancellation

I am writing to share my recent frustrating experience with the cancellation process of my internet plan and seek advice or assistance from fellow forum members.Due to English not being my native language, I encountered difficulties in communicating ...

wing by Neighbour
  • 1757 Views
  • 1 replies
  • 0 kudos

Parental

Can anyone tell me if Telus pure fiber parental controls can tell me my child’s search history and search queries

Coepair by Neighbour
  • 661 Views
  • 1 replies
  • 0 kudos

New Service Agreement

I spoke with an agent on the phone about switching to Telus fiber internet. After some discussion a dollar figure after all promotions was quoted for the service. But when the Critical Information summary was emailed to me about an hour later it indi...

CGC by Neighbour
  • 693 Views
  • 1 replies
  • 0 kudos

Discrepancy in Billing

Last year, during the Black Friday sale, I received an offer from a Telus authorized dealer for $60 per month for internet services. I accepted the offer, and Telus installed the internet at my residence. To my dismay, in January, I noticed that my b...

Emmapei by Neighbour
  • 690 Views
  • 1 replies
  • 0 kudos

Resolved! Local network addressing

I'm more advanced in networking (locally) and I have a couple of local isolated 10.*.*.* ip ranges here at home, which then connect to my router with TELUS for a 192.168.1.* address. I wish to move to 10.*.*.* ranges completely. I haven't really look...

Resolved! Another user with a downed line - Hazardous

Impossible to get through either by phone or chat.It's been down for 8 months and I still can't get anyone to look at fixing the issue.The line(s) are all curled up in my neighbour's yard to avoid them getting tangled up in cars driving by.Totally un...

Trending tags