Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 866 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 8748 Views
  • 61 replies
  • 2 kudos

Home internet

Just signed a 16 month lease in Edmonton. Just wanted to know if I sign up for a 2 year term with Telus, am I able to transfer the services after the 16 months to a new house without penalties.

Luitingh by Just Moved In
  • 958 Views
  • 4 replies
  • 0 kudos

Ethernet to ONT box

Am I able to hardwire my PS4 directly into the the ONT box? I tried connecting my Ethernet cord into the box but I wasn’t getting an internet connection.

Jabrowni by Just Moved In
  • 710 Views
  • 3 replies
  • 0 kudos

Alexa Integrator Optic TV

Has anyone been able to find the Telus Home Assistance in Alexa? Telus advertises Alexa works with optic TV, but it doesn't at this point. The Telus reps couldn't answer why it won't work. I am using a Samsung Galaxy Note 9 with Alexa and it can't fi...

ML1 by Connector
  • 1860 Views
  • 10 replies
  • 1 kudos

Using a second T3200M router with Optik TV 4K box

Hi all,I have a T3200m on one side of my home that is the connected via DSL phone jacks. A coax cable runs from this router's MOCA port to a farther side of my home. At the other end of this cable is a Telus coax-to-ethernet adapter that is connected...

EBAL by Neighbour
  • 654 Views
  • 4 replies
  • 0 kudos

Internet service upgrade

Hello we live at Silver Beach Road out at pigeon Lake, we her DSL “internet 6” out of your Mulhurst sub station.As you can well imagine this is painfully slow and the community ( Mulhurst, Silver Beach) and other surrounding summer villages are in DE...

Bachman1 by Just Moved In
  • 422 Views
  • 1 replies
  • 0 kudos