Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Internet Contract/Need answer from Legal Department

Good Day Everyone,I don’t know if anyone had the same experience that I had with Telus home internet. I work from home and internet is the most important part of my work. I cannot work without internet.I signed up for 2 year contract for Telus home i...

Shonu by Just Moved In
  • 1 replies
  • 1 kudos

No fibre service in Calgary

I have called Telus every year for the past 5 years to see if fibre internet will be installed in my community (Varsity, Calgary.. 10 minutes from downtown). Every year they say NO. Did you know you can get fibre in Priddis, AB? (population: 79). Eve...

quansem by Just Moved In
  • 3 replies
  • 0 kudos

Not sure why this is so difficult

I have Telus Optik TV, internet and home phone. I am very attached to my home phone. It comes with 1 calling feature of either call waiting or call display. For decades I had call display with no problem, but they have recently upgraded my buildings ...

frazzled by Just Moved In
  • 1 replies
  • 0 kudos

Fibre internet

Hello,Greetings everyone. I am new to this forum and just wanted to ask a few question regarding the service I got. Back in last week of July I applied for a Purefibre 500 at their store for my new place and explained to the sales rep that I’m not su...

Armerxxx by Just Moved In
  • 1 replies
  • 0 kudos

Wi-fi is so choppy - Calgary Cedarbrae

Just switched to Telus and my wifi disconnects so many times during the day. I had Telus for a few days and spent most of my time on the phone with Telus trying to fix it but no success. Doesn’t anyone else experiencing the same issue? We have fibre ...

New wifi sucks

I just moved I think my wifi has worked 1/2 the time. The other half of the time I spend waiting for support. I have been with Telus for years and this is the worst experience yet!!

Bebeeagle by Just Moved In
  • 1 replies
  • 0 kudos
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