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Off grid Internet

SamZay
Neighbour

Hey, so I moved into my cabin and neighbors have Telus so I know it works however I do not have power to my cabin I have generator and solar type thing. Will the internet still work with that? I sound really dumb haha but I dunno if it will work?

5 REPLIES 5

TELUS_Support
Official Support Team
Official Support Team

There's a chance your neighbours are possibly utilizing our Smart Hub service, which you can see at our website: https://www.telus.com/en/internet/smart-hub


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Yes I know they are. My question was will the tech hook the hub up at my off grid property?

TELUS_Support
Official Support Team
Official Support Team

Smart Hubs are sent to customers with self-install kits, so no technician would personally install.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

I have a hub and everything already.

TELUS_Support
Official Support Team
Official Support Team

Gotcha. Then you could reach out to our Mobility team to inquire and they can discuss your options.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.