Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Any relevant resources on this new in development fibre system. What kind of speeds and reliability will it bring? I hear 40gbps down and 20up, I see zdnet artcle they can do pbps.. Lol

Resolved! web access to security cameras

Hi, I'm a strata council member of a condo, and we have a dedicated IP for our security system.It looks like Actiontec T2200M does not have a web UI, and we can't configure our NVR (network video recorder) to be seen outside the electrical room. A co...

DavidH by Friendly Neighbour
  • 6 replies
  • 0 kudos

Resolved! Telus Audio

I was thinking about switching from Eastlink to Telus until I read about a complaint about the Audio. Right now with Eastlink I have to have the volume up to 35, then I am watching any recording, I live in a duplex ans cannot play it that high so I w...

jh1942 by Just Moved In
  • 1 replies
  • 0 kudos

Is is just me or does Telus fibre optic wifi suck?

Is is just me or does Telus fibre optic Wifi suck? It goes down daily and will come back on randomly. I can unplug the modem and it will sometimes come back on and sometimes not. I was on Shaw for years and switched to Telus in Nov 2018 (for cheaper ...

Julie11 by Just Moved In
  • 7 replies
  • 1 kudos

Call back confirm installation

So as a Shaw user for 20 years I thought I would give Telus a try for my cable/internet. Seemed pretty simple. I get my call back the next day to confirm installation and person helping me kept leaving putting me on hold. Finally after 40 mins he cam...

Contact Customer Service

Hello everybody, I need your support and help.I live in Germany and buy a holiday home in your beautiful country. Since I would like to operate a web cam in the house, I need year-round Internet.Is there any opportunity to contact you via E-Mail/Chat...

When can I expect a return call ?

On April 15 I talked to a TELUS security sales rep. He promised to call me back on April 22. It is now April 28 and still no call. Is this the way a communication company deals with it's customer communication ? I have been a TELUS Home/Optik/Interne...

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