Internet & Home Phone
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Wi-FI 6E

Had Telus install fiber in my apartment today. I was supposed to get wifi 6e but just gave me the boost wifi 6, tech said it wasnt in his work order but i made sure of it when talking to telus and said it comes with the plan I got. What should i do n...

Blackburn1 by Friendly Neighbour
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New PureFibre user and got RT-AC87U error

As a new PureFiber user, I couldn't have internet access via WiFi for PC and ipad (hotspot worked). The error message was "RT-AC87U. Sign in with your ASUS router account". I came across a post that had a similar issue, but the solution was unclear? ...

Resolved! new digital box

I just hooked up my new digital box. With the pvr it replaced there was a search function for recordings so you could find programs or movies and set them to record. It seems that the only way to do that now is to page through the guide until you fin...

Cutting back alley to bury the cable

I am building my new house, and it is almost completed. I asked TELUS to come to install the internet. They found that they needed to cut my back alley to bury the cable. So one of your contractors came here on December 14, 2023, and told me they wou...

Jack5 by Neighbour
  • 597 Views
  • 1 replies
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Resolved! ethernet speed

Hi,So I noticed that my internet speed on computer B is slowerthan computer A. Both computers are separately connecteddirectly to Telus provided modem and router via Cat 6 cables(both new) on Ethernet port 3 and Ethernet port 4. Logged intoTelus GUI ...

jamesiha by Neighbour
  • 1491 Views
  • 3 replies
  • 0 kudos

Lower internet speeds

Hey all,I have the Pure Fibre Gigabit Internet, which should be around 940mb/s download.When I checked it was only 630mb/s. Also when I am downloading a game through Steam or XBox Gamepass it caps at 70mb/s.They put a white box on my wall which has a...

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