Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Bad service

Karan S did a poor job installing internet to my place in Vancouver this week and then I got charged extra. Did not make the wire look nice at all, not hard to do and then did not install the box where I specifically asked.

Effy by Neighbour
  • 416 Views
  • 1 replies
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Telus scam me

When I check my billing I was billed for home security. the Telus personel who knock on my door and offer me an good deal for my internet, at first I am hesitant coz it can be a scam ( and it is a scam) He convinced me to renew my internet and he sai...

Maribeth by Neighbour
  • 601 Views
  • 1 replies
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Resolved! TELUS discount for apartment residents ????

TELUS discount for apartment residentsCan apartment dwellers continue to receive TELUS discounts for the entire duration of their stay?, or is the discount only available for the first 2 years? I have been receiving a TELUS discount for apartment res...

STESTEC3 by Neighbour
  • 1150 Views
  • 1 replies
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Door to Door salesman lied

Hello so be careful of a door to door salesman named Navraj. He came to my apartment and he said that he's offering home internet and I told him I'm okay because I'm getting 200mbps from teksavvy for $40 plus 2 months free and no hidden fees. So he s...

Flida by Neighbour
  • 692 Views
  • 1 replies
  • 0 kudos

Is Telus scam me ?

Today, I just called loyalty team to renew my Internet plan.I even confirmed at the end of the conversation about the price.That's $70. However, I check it in the agreement.pdf document on My Telus. The price is $73.75.There are 2 discounts that look...

Slow Internet

Greetings, I just upgraded to the 1.5 Gbps internet speed, but I'm only getting 500 Mbps up and down from speedtest. The cable in the walls is category 5e. Could this be the problem? Also, I have two ethernet cables from Telus. How do I tell which ca...

Shane by Leader
  • 1262 Views
  • 3 replies
  • 0 kudos

Resolved! Is it a scam ?

Hi, I received a phone call from an unknown number 1-844-372-1809 followed by an email from [email protected] offering me a mobility deal. is it a legitimate phone number and email? Thank you

rmorize by Neighbour
  • 3767 Views
  • 2 replies
  • 0 kudos
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