After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Telus rep called in response to request to move my Dad's account to a new address, three blocks away in the middle of Sidney, B.C. Agent said package was no longer available and only option was Smart Hub with a $648 upfront fee for the equipment. Ask...
I have Telus pure fiber 300 but consistently get download speeds of 80 over the last few months. No way to contact telus over the phone. Useless customer support. I'm wired in to the internet. I need to talk to a real person but can find a way to do ...
I Open Telus Connect. I was Logged out. It Wouldn't accept password. Changed password. Now Telus Connect says NOT on home wifi. Have done all trouble shooting. Why does this app keep dropping for me
I am writing to inquire about the possibility of extending fiber optic services to the location with the postal code V4K 3N3 in BC. Currently, the fiber optic infrastructure is connected to Ladner Trunk Road, running perpendicular to 88 St and 96 St ...
Just received a smart hub but don't know the purpose of it. Is it supposed to replace my router or work in conjunction with it?
I've had issues in the past with my smarthub thinking im in a different region randomly, but now it seems to be stuck 400 kms away and has increased my latency drastically. Is there a way to force a location refresh, or something like that?I've tried...
Telus really been messing me around for the last month, I signed 2 year 3g internet and tv contract 1 month ago, specifically asked if it's supported in my neighborhood and was told it is. Since then 2 techs appointments, both have come in and both f...
Thinking of replacing my existing T3200M router plus 3 Arcadyan extenders with a TP-Link Mesh system. My wifi network has been showing some flakiness of late and I'm thinking it's time to move on. I use Optik TV plus but without any Telus custom boxe...
My wireless internet barely works. I have to toggle my internet on and off on my phone every 5 seconds to load anything. Downloading anything or watching anything is an impossible task. I am going to throw this garbage router off the balcony. A hundr...
This past Sunday I moved into a place that looks like it has been setup for telus fiber. But all I can see is this little fiber termination case with no connectors as a spare. I'm curious and slightly worried that when I get the kit, there is no ONT ...
