Internet & Home Phone
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Resolved! How to Report WAN routing issue for seattle.bb.telus.com?

For the past 3 days I've been experiencing packet loss at the interface from TELUS in Seattle to Level3 - who do I report this to at TELUS? How? I'm connecting to some servers in NYC and I don't have another option.This is MTR running today at about ...

Jp420 by Friendly Neighbour
  • 1888 Views
  • 5 replies
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Telus home wifi extremely unreliable and weak.

Hello, I have turned to here because attempting to get proper help from Telus Support/Customer Service serves no purpose. My family has been with Telus for years, somehow they are the best ones around. However with Fiber optic and updated wifi boxes,...

Toki1 by Neighbour
  • 2770 Views
  • 8 replies
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Cell Phone return problem

Hi, I have recently changed my cell phone plan and phone, going from Telus to Koodo because my contract was almost over (july 9th I think). The process was smooth and they told me in store that I had 1 month to return my phone at any telus location (...

Why Can't Telus Take Proper Notes

It's so typical of Telus to say one thing and not follow through. To think I was going to give Telus another chance and they go and pull the same crap. They made me a great offer but I think this might be deceptive and might end up paying more.

AmpV by Neighbour
  • 807 Views
  • 3 replies
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issue with the wifi ever since june

so ever since june i saw another member here had issues with their telus internet in the same area port coquitlam where wifi was choppy and the app is saying some features are not available or something which i had the exact same issue. that part see...

cybuster by Neighbour
  • 553 Views
  • 1 replies
  • 0 kudos
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