After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I ordered a Fibre internet connection on March 13th, and I still do not have service. The property had fibre installed to a house that is being demolished. I am trying to install internet in the newly built house. I tried to explain the situation on ...
How do I cancel the internet I’ve lost my son recently and I want to cancel the internet new to this
I am hoping you can help me resolve a nearly $700 billing dispute with Telus . Here is the situation. I have two houses; one is my primary residence and the other I rent as a BnB. I had separate accounts with Telus for each property. For my primary r...
I have call control. I have blocked a specific number. It shows on my call list as being blocked on numerous occasions. This morning I received a call from the blocked number and spoke to the person calling. The number is still listed on my blocked n...
I have called Telus 4 separate times trying to get them to give me the phone plan they promised me back in September. I've been charged hundreds of extra dollars than I was supposed to be. I NEVER would have taken the deal they offered if it wasn't s...
Is port forwarding blocked on telus bridged devices(Netword access hub)? I cant get to pass any ports using opnsense as my own router behind telus bridged device( I have 3G fiber line).
Hi, hoping someone can provide some guidance.My mom who lives in an apartment complex was recently told she would need to switch to fibre optics or lose connection.The tech has come out 3 times now for various different issues he didn’t realise he ne...
I have had the best experience with a telus technician recently. He has been so amazing contacting all the residents in our little rural cottage community to tell us Telus was bringing fibre optic to our area. He not only organized a great package fo...
My Call control now has a long dead air lag time. After my home line rings from a new caller using the call through number prompt, there is a long dead air gap…up to 5 seconds…before the connection activates. I find myself saying ‘hello’ several time...
Struggling with the Telus Connect application as it is showing can't connect to your modem/WIFI offline, but there is no issue with the internet. I tried to re-install the application, upgrade my phone OS & try to install it on my tablet, but there i...
