After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have 50 gb left on my plan but for the last couple of days It hasnt been working. It is 15 days before I have to turn in my phone. Is it possible they are deliberately throttling it to incentivise me going in to get a new contract?? I have never ha...
I wish Telus would remind their customers their promotion is about to expire before billing for the full amount. I think giving the customer a chance to renew and pay a lower cost would be great, especially in today's economy.
Hello, We scheduled our move in/out to a new building; however, the instructions said to take the equipment with us so the technician could install it in the new apartment. We don't have internet equipment since our current building has the modem set...
Hi I followed the steps in the guidelines you provided but it is not working
Hello Everyone, Since Telus wants to charge me $175 for a tech to come fix the issue i have been having off and on for months, i figured i would try here. Basically my network had been setup from my fiber line into my Nokia ONT to the Telus Network A...
I have Internet 75 package. The Wi-Fi connection seems not stable recently. Most of time it's OK, but sometimes pretty slow. Link speed from my laptop (supporting Wi-Fi 6) varies between 11 Mbps and 144 Mbps, and drops to ~1000 kbps at times. Downloa...
Hi all!My building just had lines run into each unit for PureFibre and I was wondering if the installer will still need access to the telephone room, as the building maintenance company is next to impossible to get a hold of (although I did submit a ...
My wifi went off on Friday May 17 just after 3pm and hasn’t come back since. I’ve called Telus twice, both times 1.5 hours wait to get an agent and both times they said there is an outage in my area. Outage for 4 days? I’m in Coquitlam and I don’t se...
When I navigate to My Telus / Internet/ email. I get this error. (Screenshot below). I'm trying to reset my Telus email password. I keep trying again. Nothing happens.
So I just enabled Call Control on my Telus home phone and when setting it up there was an option to send people straight to voicemail if they failed to get through call control. I thought this would be a great idea to set up in case an important call...
