TELUS Neighbourhood

Zman2k2

I have had this issue going on 2 months now. I can log into the app, but I cannot access the “Optik TV” menu in the app. It says “There seems to be a problem. Please try again”. I have, multiple times.When I first called in, I was told they were upgr...

Zman2k2 · 02-26-2021

So, I thought this would be straightforward. Nope. I used the port bridging function on the T3200M, then turned off the WiFi. Internet works great with my new Asia router, but the PVR and the 2 wireless TV boxes stop working. Rebooted, reset, all dev...

Zman2k2 · 04-07-2019

Hey all, hoping someone can help me. I decided to go wired on my entertainment stand, instead of the wireless I was using before. So in that vain, I went out and bought a D-Link DGS-1005G switch. I have my DVR, blu-ray player and XBox One on one li...

Zman2k2 · 10-23-2018

Hey all, Backstory here is, about 6 months ago, I upgraded to the 4K Technicolor boxes. Problems ensued from the beginning. The boxes, all 3, within 5 minutes of each other would reinitialize. I have a Sharp TV, and the Telus remote would turn the...

Zman2k2 · 09-12-2018

So, I've been banging my head against this most of the morning. I'm trying to get my Vizio TV to send audio to my Denon receiver. By accident, I discovered that the reason the Denon and the Vizio couldn't see each other was the DVR. Is this someth...

Zman2k2

To add a user supplied router, you need to access the “Advanced Settings” button in the T3200 admin page. From there find the port bridging selection in the menu, activate it. This allows the T3200 to operate for the wireless TV boxes, but output on ...

Zman2k2

Just thought, you say the laptop doesn’t have a “radio” in it. Do you mean it doesn’t have a WI-FI system? I think all laptops from, I would say 10-15 years ago, had WI-FI. How do you know yours doesn’t have that?

Zman2k2

So, I’m just trying to understand here, you took the CAT5 cable out of your set top box, and plugged it into the network port on the laptop? Now, the laptop shows “Invalid IP configuration”?What troubleshooting have you done? It may be as simple as r...

Zman2k2

Unfortunately, I hear you all too loud and clear. I do wish that I had a better answer for you. I went through the same steps you did 4 times, and finally, after 5 months, threw my hands up. However, a month later, I was checking something on my app ...

Zman2k2

Then, unfortunately, the last step is to reconnect your boost devices one at a time again. Make sure before you unplug them you reset them. Or there’s always tech support.

TELUS Neighbourhood

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User Activity

Problem with MyTelus app.

How to connect my own router to the T3200M?

Having difficulty with installation of a switch.

Has Telus fixed the glitches in the Technicolor 4K HER boxes?

1080p DR and ARC devices.

Re: What do I need to move from a T3200M to a user provided router?

Re: Invalid IP configuration

Re: Invalid IP configuration

Re: Ability to Manage Subscription Broken

Re: My Wi-Fi App - can't view network devices