After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I moved to new address/home. Telus said there is optical fibre and will run one and it can be done but just need hook up outside connection. Been waiting for internet since June for our house. Our house is under the availability for internet for opti...
Hello, I recently moved into a new building that has a new Telus Wifi Hub for my unit. I am attempting to run a local server for board games with friends on the app FoundryVTT. This application usually uses port 30 000 to direct users to a login scre...
To start, I own a duplex and the fiber lines for either side come from a pole across the street. Friday August 29. What I assume was a city garbage truck comes down my street, and somehow pulls the fiber line off of the one side of the duplex and par...
I have recently had a new internet box installed to help fix our issue with laggy/slow internet well now my Xbox’s aren’t connecting properly so we can watch movies or do all that but we can not play online multiplayer games on the consoles. Have tri...
I was digging up the side of my house to install a gravel driveway/pad. I was surprised when I encountered orange conduit only inches below the ground level. I worked to expose the line and wonder why it is routed like this? The conduit was scored bu...
Telus has known about the extremely long waits on the phone for many years! Telus, why have you not fixed this issue? Waiting now for 45 min. No call back offer was given. I want better access to a live agent!!!!!!!!
PLAN COST- $130+$20= $150-$5-$20-$20= $105SO... the number Telus gives me is $20 more for lack of math? TELUS Internet New $125.00 /mo. PureFibre Internet Gigabit$130.001. Unlimited Data Usage$20.00 /mo.Customer Equipment2. TELUS Wi-Fi HubIncludedDis...
Hi! Hoping a Telus rep can see this and connect directly. Don’t want to call again for reasons that will become apparent below. We have recently started a new service in a house with an existing Telus connection. Expected a simple install and go! Har...
I have $3.13 in bill fees and payment was due two days ago. I will have it paid by next week because money is tight. I was wondering about how long Telus will allow a fee to be unpaid and from there, how long I have until Telus disconnects me from my...
I've been on the phone for over an hour. Waiting. Was transferred to the wrong department by the first operator. If I treated my customers like this I wouldn't have a business. I WANT TO QUIT TELUS!!!!!!!!
