Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Internet speeds

Honestly I'm not complaining but I need someone to tell me whats going on. I'm getting 285mbps download and 280mbps upload and my speedtest says faster than 99% of Canada I am paying for 250/250 but I didn't realize it was this fast. Is this accurate...

Resolved! PureFibre Gigabit Internet Pre Sales Questions…

Good day everyone, I have a few questions that I hope the community will be able to answer before I have to commit to an installation of new service. Installation will be in a 8 story condo building. The retrofit for the building is scheduled for as ...

DrPacman by Rockstar
  • 3 replies
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Resolved! Nokia ONT Fail Red Light No Internet/TV for days.

Its been happening for weeks. Red light on ont, and no internet or tv for days at a time. This is ridiculous.Telus sent 2 technicians already, replaced the ont. still, internet disconnecting.Another is coming this week, I cant afford tohave internet ...

KryzPL by Just Moved In
  • 2 replies
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Resolved! Telus Unable to Fix Home Phone Line

I have varying problems on my home hone line from some static, to no dial tone, unable to receive incoming calls, or make outgoing calls. Basically, it is a problem with the older lines in my neighbourhood near the water on Vancouver Island. For the ...

Resolved! Modem/Router Upgrade Support Doesn't Understand

Hi there I currently have the t3200m and boost wifi extenders. the t3200m is an awful modem/router and want to exchange for the new wifi telus hub. Support keeps telling me its only for celluar when I know its not. Can someone please from telus pleas...

Spenz by Neighbour
  • 7 replies
  • 0 kudos
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