Internet & Home Phone
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Resolved! Has Anyone Connected Lorex Security Cameras

I want to install a Lorex IP NVR (Network Video Recorder) security camera system and the Lorex rep advised that the NVR needs to be connected directly to a router and not through a switch. I've tried to figure out as much as I can by reading other po...

Loki_077 by Neighbour
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  • 1 replies
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Resolved! rate increase 2021

My monthly rate increased even though I am on a 2 year plan. The increase should be applied after my contract expires. Right?

leolion9 by Neighbour
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  • 2 replies
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Resolved! Copper phone lines

Is there anyone that offers service on a copper line - Telus is constantly telling me they are going to move my home phone service to Fibre - which I do NOT want. If anyone knows of any provider that still offers copper service, please let me know!

bug reporting for telus.ca

Hi, I noticed there are several bugs currently exist on your telus.ca website. 1) unable to contact through the Telus Assist on your website, as nothing was nothing on the "bottom right" of the page.2) website feedback feature "To help us improve thi...

Resolved! ASUS RT-AX86U lowering speeds

Hi all, I recently upgraded to telus gigabite internet, but I'm not able to get the right speeds while using my router. My Speedtest average around 300-400 down and up, but when plugged directly into the Telus modem I'm getting 900+. I would very muc...

Zhadow by Neighbour
  • 3079 Views
  • 4 replies
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Home internet

Why is my internet so terrible for the last week. Loses connection all the time. Have not moved it and it was working fine

Rweeks by Neighbour
  • 1609 Views
  • 2 replies
  • 0 kudos

Question about WiFi Strength

I have a couple of questions about the strength of my WiFi, to which I seem to have a lot of problems keeping device connected to the system. First, I have the T3200M router and connected to the system is a pair of WiFi Boosts, one hard wired and the...

2 ssid's with same password

Hi all. We recently upgraded to fiber now we have two ssid's with the same password on our LAN - ie TELUSnnnn (the original) and TELUSnnnn-2.4G. The computers in the house can handle this, connecting only to the 2.4G SSID but it seems to have confuse...

phil_n by Friendly Neighbour
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  • 11 replies
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