Internet & Home Phone
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Boost wifi dropping connection & slow

Hey everyone. I recently purchased a boost starter kit as my wifi hub struggled to give a good connection in my 3 story town home. I'm having absolutely no luck with these things. They regularly disconnect (on average every 30 minutes or so). I notic...

NuMotiv by Neighbour
  • 1435 Views
  • 1 replies
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Traffic mirroring (Tool box) T3200m

Can i enable wireless (ssid) to wireless (ssid) traffic mirroring because If i enable the SSID 1 (type) > SSID 2 (port) the router reboots and its set to none.What are SSID 1 & SSID 2? is it the radios 1 = 5g , 2= 2.4gor is it the SSID# 1 & 2 that we...

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codered by Friendly Neighbour
  • 1296 Views
  • 0 replies
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Boost Wifi Speed Issues

Hey! I recently got a boost wifi starter kit to help with some deadzones I have at my place. I currently have both the boost units connected to the T3200m via ethernet. The problem I seem to have is that my boost network is way more stable than the o...

Labec by Organizer
  • 1353 Views
  • 1 replies
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Resolved! Moving an overhead line from my house to my garage

Hi there, Does anyone know who I need to chat with at Telus about getting information about the process of moving an overhead fibre line from the pole to my house? I'm doing some landscaping work and would like to reroute that line via the garage and...

Resolved! NVR, TELUS Modem & HIK-CONNECT

I just had Telus installed after being with Shaw. I have my own cameras at my residence connected directly to a NVR (all of which are working). The issue I’m now experiencing is that HIK-CONNECT /IVMS-4500 cannot connect to the cameras/PVR. I have at...

JamesDB by Organizer
  • 5429 Views
  • 5 replies
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Resolved! HOME PHONE DISCONNECT

Spoiler (Highlight to read)IF I TERMINATE MY HOME PHONE WILL IT EFFECT MY TELUS OPTIK TV OR SECURITY ?IF I TERMINATE MY HOME PHONE WILL IT EFFECT MY TELUS OPTIK TV OR SECURITY ?

BarryN11 by Friendly Neighbour
  • 3687 Views
  • 4 replies
  • 0 kudos

Resolved! Boost Wi-Fi not showing all devices connected

When I go to the IP address for my boost Wi-Fi, it doesn't show certain devices like my iPhone and my Apple Watch, meaning I can't tell the signal strength, what frequency is being used or which booster its currently connected to. Even more bizarre i...

RyDawg by Advisor
  • 3074 Views
  • 2 replies
  • 0 kudos

Shaw now has a Wi-Fi 6 modem, Telus to follow soon?

Just went through the equipment on Shaw's website and I noticed they now have their new XB7 modem which has Wi-Fi capability and even has a 2.5 Gbps ethernet port. Considering that Telus currently offers a 1.5gbps plan that cant even reach full speed...

RyDawg by Advisor
  • 3451 Views
  • 3 replies
  • 0 kudos

Resolved! Internet/Wifi interruption every evening at 9:00 pm

Our internet/wifi stops working every evening at 9:00 pm, and it takes about 20 minutes to recover. So everything is disrupted, no WIFI at all. Every device connected, including cell phones, computers, Optik TV loses WIFI. We get a message on our TV ...

tpaskall by Neighbour
  • 2136 Views
  • 2 replies
  • 0 kudos
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