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Surrey service outage

Evan2
Just Moved In
Is anyone else still experiencing service outage is the Surrey area? I tried to report a problem but every time I did it just sent me to the screen saying that we are covered.

A frustrated Client
2 REPLIES 2

Nighthawk
Community Power User
Community Power User

Did you try phoning Telus instead? Might get better results.


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Dimo-X
Moderator
Moderator

Hi Evan2, if the matter is time sensitive or urgent then calling in as Nighthawk mentioned or utilizing the TELUS Virtual Assist to connect with a live chat agent would be best way to go in this case.