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No WiFi Password Change Option on Connect
When I log into Telus Connect, I do not see the edit pencil to change my WiFi password. I hear that there is another way but I cannot find the admin password on my NAH equipment. I do have the admin password on my Boost Wi-Fi 7, but I'm not sure I can use that.
It's been 5 days since I had the equipment installed so I was told that the edit would be possible on Telus Connect.
Not yet, but I changed the WiFi name and password on a support call. Was told I would not see the edit button because I have newer Boost Wi-Fi 7 equipment, whatever that means. Anyway, the Telus support agent was very good. Logged me into a web site where I could set the new WiFi name and password.
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TELUS_SupportOfficial Support Team
Hi! Just checking in, has the edit button appeared yet?
Not yet, but I changed the WiFi name and password on a support call. Was told I would not see the edit button because I have newer Boost Wi-Fi 7 equipment, whatever that means. Anyway, the Telus support agent was very good. Logged me into a web site where I could set the new WiFi name and password.
- TELUS_Support
Glad to hear AirGordon! The Boost Wi-Fi 7 is just the name of our latest generation access point but we are glad to hear that our technical support agent was able to help!
