Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 4 replies
  • 3 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 65 replies
  • 2 kudos

My Wi-Fi app not showing boost

Recently, the my WiFi app has stopped showing my boost extenders as part of my network. The network is functioning, devices can connect to it, but the booster just don’t show up on the app. I have 4 boosters, 1 hardwired, and 3 wirelessly connected t...

JuveD by Neighbour
  • 4 replies
  • 0 kudos

Review of Telus 1Gb/s after a couple of weeks….

Good Day all… As the subject line reads, this is a review of my overall impression of the Telus Pure Fiber internet after a couple of weeks of service. Let’s start with the order process… The Condo building in which I reside was recently upgraded to ...

DrPacman by Advocate
  • 24 replies
  • 8 kudos

Password no longer accepted..can't change..

In the last month, my password has been reset (not by me) at least 4 times. I call in and reset it every time. I am unable to log into telus webmail and my thunderbird as well. I tried the mytelus password reset route and it still does not allow me t...

bcbud3 by Just Moved In
  • 2 replies
  • 0 kudos

Changing DNS Server?

Hi, I'd like to try and switch my DNS server to to see if it's any faster than the one from my ISP. I have a modem/router combo (TP Link TD-9980) which is connected to my desktop PC via ethernet. I don't use wifi to connect to the internet. I...


Hi,Have just 'migrated' over to Google Gmail.But wish to continue downloading email to Outlook (Microsoft 365) on our home computer.I've found an article about this regarding GSSMO and the steps within.My question is ... is this all I need to do?Foun...

rodlink by Just Moved In
  • 1 replies
  • 0 kudos