Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Moca devices on Telus Hub based internet

In case anyone is wondering about Moca devices, here is my experience.I have a 3 story apartment with Telus hub modem in lower floor. Wifi is congested, and top download speeds in upper floor range from 25 mbs to 80 mbs, with 40 being the average. Te...

Change IP Address to register as local area?

How can I change my IP Address so that it physically identifies me as being a BC resident. Currently it comes up as Edmonton Alberta and is blocking me from doing anything online that requires you to be in BC. For example, my NHL Live subscription no...

Application Mon TELUS

J'essaie de me connecter avec l'application Mon TELUS, mais quand j'entre mon # de compte et mon code postal ça ne fonctionne pas, sa dit que j ai fait une erreur dans mes infos et qui ne trouve pas mon compte Telus. Pourtant je me suis inscrit. Quoi...

MissAno by Just Moved In
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Resolved! Major internet connectivity issues

Hello, I’m based in Surrey and have had massive headaches with my internet. Today however my internet has completely stopped working no matter how many times I reset and restart my modem. I have a T3200M with it connecting to a white Nokia box. There...

Resolved! Question about billing cycle

I activated my quick connect fibre optic line on April 29 but my billing cycle is shown April 10 - May 9. Is that not unusual?

joyita07 by Friendly Neighbour
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VPN and windows 10 family safety

I'm having a weird problem with residential Telus Internet. Does anybody else have the same issues?About a month ago I noticed that I can no longer monitor or set screen time for Windows Family Safety (windows 10) and I could also not stream some vid...

bjon by Friendly Neighbour
  • 0 replies
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