Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! No Power Cable with Nokia ONT

We just took possession of our new townhouse, and it looks like Telus Fibre is already set up here, but, the White Nokia ONT device on our wall has no power cable attached. Is this normal? Will Telus send one with the self install kit, or am I stuck ...

Codermonk by Just Moved In
  • 1134 Views
  • 2 replies
  • 0 kudos

Telus Cellular Internet blocking Port 8443 TCP & UDP???

Telus made a change over the weekend that is now blocking port 8443 for TCP and UDP protocols. Our staff at a major oil company uses VMware Horizon View. Clients using the VMware Blast Extreme protocol to connect to remote workplace on port 8443 for ...

CGY-IT by Just Moved In
  • 690 Views
  • 1 replies
  • 0 kudos

Resolved! Intermittent Telus Network (TV/Internet) Link Loss

We've been having this behaviour for months now. This is overnight ping performance using Net Uptime Monitor pinging every 1s and logging failure to get a response over 5 seconds. 11 failures overnight, lasting from 6-11 seconds. (allowing for the lo...

chain_ca by Friendly Neighbour
  • 1739 Views
  • 6 replies
  • 0 kudos

Receiving collect calls.

Would long distance collect calls received from a pay phone and a known caller within BC be covered by a long distance plan? I don't have one right now.

Any idea why the T3200 would be restricting speed?

My setup is T3200 -> Google Nest Wifi Router (3 point mesh) I have Fiber 300/300. Initially i was able to get 300/290 on Google Nest Wifi. However, in the last week or so, my speed has come down to 90/70 for some reason. I tried turn off port1 bridgi...

DavidL by Friendly Neighbour
  • 581 Views
  • 0 replies
  • 0 kudos