Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Telus Wi-Fi B20T AP/Booster Guest Network

As part of new PureFibre residential service, I was given a Telus Wi-Fi Model B20T access point/"booster". On its System Information page it says it's a "Technicolor EWH1350TLU".On its Wireless configuration page it shows a "Guest" network, which is ...

NVDude by Neighbour
  • 4 replies
  • 0 kudos

Pure Fiber Install

Just wondering if a Telus technician needs access to the inside of my house to complete the fibre optic installation. Only Telus service we have is phone (landline and mobile) and we have a communication box set up on the exterior of our house. We ha...

kyc by Just Moved In
  • 3 replies
  • 1 kudos

Resolved! In game ping

Hi there, just have been having a issue with this for a while now and I have done a bunch to try and fix this problem. I'm a PC gamer and I currently get an in game ping of around 90-100 in my games I play. The odd game might be down to about 80's bu...

Vandallay by Just Moved In
  • 2 replies
  • 0 kudos


How do I (and other residents,) lobby for access to Telus internet and TV services for our 20 unit building - and ultimately for the wider community ? As a long-time Telus customer, in more than one location, I was satisfied with the service we recei...

6160 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Change my wifi router

Hey, I was wondering if it was possible to plug a switch into the fiber optic terminal. To this switch I would add the T3200M router supplied as standard and another router purchased on amazon. Can I make this change, if so which router would you adv...

Ticharlo by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Telus Smart Hub Modem/Router

Hello Everyone:I'm wondering if you already have the modem/router and would like to get the Smart Hub internet services, can you sign up without a contract? And just use your own Telus Modem/Router and pay month to month? The modem/router is the ZTE ...


Resolved! Telus email accounts

When I agreed to Telus home services I considered the fact I am currently running five Telus mobility accounts and home security, so Telus home internet, fibre optics, and television seemed like a logical choice. One specific question I did have was ...

VernH by Just Moved In
  • 8 replies
  • 0 kudos

Resolved! Does Telus issue new modems?

I've been stuck with inconsistent speeds that is much worse than what was listed in my plan. I tried moving the modem to different places in the house and contacted support. I assume it's due to an older modem, as I'm using an Actiontec V1000H modem ...

jn-163 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Telus Blocking .ml domains

I have a couple of domains ending in .ml that I've been using for the past year or so. Here are some examples: I got these domains from Freenom, and they have worked perfe...

Krish by Just Moved In
  • 2 replies
  • 0 kudos
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