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Wifi Pin

Shannonj
Friendly Neighbour

I am trying to connect an old laptop to the Pure Fibre internet and it is asking for the 8 digit pin on the router but I don't see any Pin on the router.

2 REPLIES 2

BrandonT
TELUS Team Member
TELUS Team Member

Hi @Shannonj,


It appears your older laptop is trying to use WPS for authentication, But your TELUS router is using WPA2.

Do you see any option that says "Connect using a security key instead"?

BrandonT_0-1707623010940.png

If you don't see this option, can you please provide us with which Modem/Router/Gateway you are using?

BrandonT_1-1707623263727.png

 

 

Shannonj
Friendly Neighbour
Yes, I do see that option. I will try that thanks!