After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I suppose I am lucky??? I waited 1 hour to talk to an agent. I heard some people waited 2 to 3 hours. Then after talking for 20 min I get transferred and and they told me another agent will get to me in 3 to 5 mins. It took 50 mins this time..... So ...
I play a game that requires low latency. The servers I connect to in order to play with my peers are located in Chicago, Denver, and Dallas. Chicago, among the server list, has the best ping with a consistent 40-60ms, all is good, I do not mind. Denv...
So I happen to find out that on July 14, 2020 my home internet usage meter was at 4560 GB?? We are 5 people who got phones connected to it and 2 iptv devices but mostly the highest we would go is at 15 gb a day. I spoke to telus rep and he said that ...
Well, I've been dreading trying to tackle this problem because it has been going on for so long.I'm guessing it is worse because we have 4 people at home, working from home now. We have a T3200 modem with one booster pack to help the basement suite d...
Hi there. We have a new home that was built with 2 roughed in Ethernet lines, one to the main floor and one to the second floor, both feed individually from the basement panel. We have Telus fibre into the house and the ONT is installed in the baseme...
I have VDSL internet on a 50 Mbps plan and I'm only getting 38 Mbps. After checking with my ISP and doing all the testing of my line and modem over the course of a week, I'm pretty convinced my slow speeds are due to my internal phone wiring. The hou...
Good day,I am sure many have had the issue I will describe, please be kind if this has been discussed before. Got a new Telus Fibre install yesterday. Having a few issues with the landline. Out going calls are all good, Optik TV works, incoming cell ...
Hating the migration already. Not only did Office 365 crash yesterday but now I can't get the telus addy to work in Mozilla. Can someone post what I need to do. Tried normal password, ssl, filled in the 993 and 465 ports, I turned off the 2 step veri...
Amazon Prime Video is now available on Optik.
I was moved to gmail last night and only 70 of over 2000 emails (inbox) are accessible, and non of my email folders are available. Anyone else migrated recently? Did all your content move over? Thanks, Dan
