After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello, This might seem like a repetitive and simple matter but I thought I'd ask around anyway while waiting for Telus Support to get back to me. Early this morning, I noticed that my laptop which usually automatically connects to the home wi-fi was ...
I have/had Telus internet for a long time, no longer on a contract and I moved recently mid August. I contacted telus to move my internet services to my new location. The support person said they would have to split the connection or something along ...
I am reaching out today in hopes of finding a contact for PureFiber install into our Mobile Home park located at 8945 hwy 97 Kelowna, BC. I am in direct contact with the park owners and have been tasked with finding out how we can get the connections...
I have a new fibre service installed in June and I can`t find any reference to setting a static IP in the hub. Setting up port forwarding was no issue, but my laptop changes IP everytime it reboots. Any hintsÉ
I am a Telus Internet and TV customer In my living room I have a modem that my television box is plugged into. It also has several Ethernet jacks that I can plug devices into (i.e. my laptop). In my secondary bedroom (I use it as an office) there is ...
Now that I've migrated my email to the new Google platform, my Youtube Channel and Subscriptions are not available.Because my Youtube sign-in was linked to the telus.net email, I get a 'Not allowed by Telus' message if I try to log into YouTube. Extr...
I am moving soon and have been trying to arrange moving my Telus service but cannot get through on phone. Yesterday I was on hold for 1 hour before hanging up then for more than 4 hours straight for a total of 5 hours on hold in one day. Someone arou...
Good Day everyone, I would like to know if anyone has a manual for this Telus Wifi Hub (white Arcadyan tower modem) Perhaps someone could guide me in the correct direction. I have the Telus Wifi Hub (white Arcadyan tower modem) and i connected a 2TB ...
Noticed my speeds way down yesterday. I’m on copper with internet 100 and my speed at the router is now less than 50. I checked the router settings and it says line 2 is disconnected although it is still plugged in the router. Tried all the usual ste...
I have the Unlimited Data plan on my home internet and today I received an email warning that I have exceeded my monthly internet data allowance. When I sign into my account everything looks fine. The message is from Telus and all links in it go to T...
