Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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CBC radio connections on Stingray Service

For the last few months CBC radio reception has had a loud transformer hum or howl in the background. I can hear the voices clearly but this hum is quite aggravating. Occasionally it disappears, but then it's back. This is Edmonton radio 2, I notice ...

Ranger by Just Moved In
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Resolved! Modem to Router Connection

Hey everyone, I currently have this setup: Ethernet cable from Modem, in LAN 1, connected to my wireless Router WAN. However, I noticed that the modem also have WAN slot as well, so should I have it connected to that instead?Example: Modem WAN, conne...

Jamess by Friendly Neighbour
  • 10278 Views
  • 13 replies
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Desperate need of help with Telus fibre

Hi thereI have been waiting for 2 months now for Telus fibre to be dropped in my house. It is a new area and my fellow neighbours have Telus fibre already. I was told by the third party company that does the drop that they needed “locates?” And then ...

Rahuls by Just Moved In
  • 3380 Views
  • 3 replies
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Managing Internet Plan on MyTelus- Issues

When logging into MyTelus home account then clicking the "Manage Internet Plan" link, I am being taken to another Telus login page asking for an email address and password. However, my email address and password for MyTelus does not work for this log...

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JMO21 by Friendly Neighbour
  • 3163 Views
  • 2 replies
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my internet is really slow.

hi there, So i recently changed my internet service provider to telus. And when I did it was great and fast. but recently within the last month my internet has been really slow, I pay for fiber 150 but when I do a speed test while wired and on WIFI I...

Resolved! PureFibre line and existing hard-wired security system

We live in New Westminster and have been told that we must change to PureFibre because the copper lines are going to be taken out. We already have fibre for our TV and Internet, it's just the phone that's on the old line. We have a monitored, hard-wi...

Ev by Friendly Neighbour
  • 5193 Views
  • 4 replies
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Offer

When internet was down two weeks ago, did anyone else receive an ‘offer’ that they couldn’t use....and so the last chosice was for Telus to donate the point/money that we assign to them simply because we couldn’t use the other offers. I think the sho...

Srleb by Just Moved In
  • 1710 Views
  • 1 replies
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Internet

What’s going on with Telus internet? It has been down for a couple of days now. This is the second time in two weeks!

Srleb by Just Moved In
  • 1678 Views
  • 1 replies
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