TELUS Neighbourhood

amam · 10-15-2020

I have parental controls set up on my modem. My daughter has figured out a work around. She resets the modem to default then unplugs the printer ethernet cable and plugs it into her laptop. She gets full internet access and the rest of us are knocked...

amam · 09-29-2020

I got blocked from my own laptop and printer!! They are both identified as PARENT ( not child) so there should be no restrictions at all, and yet I'm blocked. Why??Also, I have restrictions on my kid's phones but I'm not sure it's working. Can they c...

amam · 10-31-2020

I'm curious to know if you have copper or fibre optic cable?

amam · 10-30-2020

I have the same issue. Sometimes it's like a flicker every now and then but resolves itself. Other times, i've had to log back in several times which led to timewasting calls to Telus and swapping modems but not completely resolved. More recently, th...

amam · 10-22-2020

already in progress for awhile... Still need limits on wifi. Makes it even more difficult when parental controls keep disappearing and Telus can't figure out why

amam · 10-21-2020

The parental controls have disappeared once again, even after the factory reset. This is now the second time in less than a week. I just spoke with tech support again and she said this is the first time they've ever heard of it and nobody has reporte...

amam · 10-21-2020

I've already taken away her laptop. She doesn't get wifi on her phone (unless earned which is rare bc she thinks it's a right) but she can still play games and watch whatever she's downloaded. Last time I tried to take her phone away, things did not ...

TELUS Neighbourhood

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Help needed! Tech Savvy kids & wifi

Parental controls problem

Re: Resolving host - connection drops v.frequently

Re: Resolving host - connection drops v.frequently

Re: Help needed! Tech Savvy kids & wifi

Re: Weird problem with parental controls disappearing on T3200M

Re: Help needed! Tech Savvy kids & wifi