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Home phone call control error message

Just Moved In

Getting error message "something went wrong try again later" for past 3 days. Called support but the tech seemed to be clueless. It used to work and is included in my plan. Any suggestions?


Community Manager
Community Manager

@Vcam Can you elaborate more on where you're seeing this or walking us through the steps to re-create it?

Just Moved In
On my tablet - and on my cellphone the Telus app
Under services,home phone,call control
Error message "!Looks like something went wrong. Please try again later." Has been this way since at least December 11,2023.
Telus support on December 11th did some kind of a reset because my phone was not working and since then call control has not worked and I cannot access call control function on either device.

Appreciate it you can fix it, hare those robo calls.

M Vicki Campbell