Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1174 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 10849 Views
  • 61 replies
  • 2 kudos

Structured cabling for fibre and home phone

Hello. I’m doing a full basement reno in our 70 year old house, so all the walls and ceilings are open for excellent access for wiring. We plan to install ethernet cabling and phone lines to several locations in the basement and on the main floor. Ou...

Rubato by Helpful Neighbour
  • 2552 Views
  • 12 replies
  • 0 kudos

Boost Wifi Question

Is it possible to just hardwire the devices so I can have a bigger wifi range without loosing any speed?

Resolved! Does Telus fix Compromised IP address issues on my PC or should I pay the Microsoft Tech Support?

I received a phone call from the Microsoft Technical Support Team this morning stating that they have noticed my computer is running off of a compromised IP address from my ISP (which I receive from Telus). They told me they can connect to my compute...

New Installation - Not a TELUS customer, yet

Newbie here… is this the place to ask TELUS some questions.The ground utility box is directly in our front yard. Last year, some neighbors had fibre-opti cable installations and I saw the technicians making connections at that ground utility box. I h...

Admin Password changes automatically

Every time I try to log in to the Telus router as Admin, as soon as I press on the login the password changes and sometimes doesn't let me enter.Always it says your password is longer than 15 characters which is not true. Every single time I have to ...

Sam49 by Neighbour
  • 1582 Views
  • 9 replies
  • 0 kudos

Static Public IP address

Good Evening, I need to set my public IP address as static IP address so that every morning when I need to connect to the company's server (after turning off the internet router at night) I don't have any problem.I tried the DHCP reservation with MAC...

Sam49 by Neighbour
  • 3417 Views
  • 6 replies
  • 0 kudos

Activating additional ethernet ports already in house

With working from home, I'm finding my wifi isn't cutting it for everything I need to do. The wired connection works well but is only available in the living room unless I run an awkwardly long cord somewhere else in the house. There are other ethern...

aendrija by Just Moved In
  • 865 Views
  • 1 replies
  • 0 kudos

Website Blocking / Monitoring on T3200M

When I log in and block websites, it doesn't seem to be working at all. I've also added these to the parental controls. Since this isn't 100%, is there a way of checking what websites are being visited? I've logged into my T3200M, but don't see the s...

Spinach by Neighbour
  • 2060 Views
  • 2 replies
  • 0 kudos