I don't seem to have service...

[SebastianNorth]

I'm a new customer and I had service for a bit while the technician that installed was still here but after that no more.

So I logged into the Network Access Hub and found this diagram

Do you know what do I need to do to have service - Internet connection - again?

Thanks for your help,

[Nighthawk]

Did the installer leave a card? If yes, call them and let them know. If not, reach out to tech support directly.

[SebastianNorth]

Seems like it only needed time.

It is connected and working fine today.

Thanks for your help,

[SebastianNorth]

This is how it looks today.