I am having issues receiving verification codes from other business (ie Presto) to confirm purchases etc. I am not receiving those codes to my iPhone 11. I have checked all the settings and they seem good for not blocking any messages, reset the netw...
Re: The Owners Advantage Plan currently advertised under Small Business Plans on Telus WebsitePlan offers " Unlimited talk & text anywhere in Canada, the U.S and Mexico, which I understand means no roaming charges for voice and text if calling/textin...
When upgrading or canceling a line:I have the TELUS Easy Payment and the Device Discount.What I am asking is if I was to upgrade or cancel this line would it be:Easy Payment Balance + Device Discount = Total amount owed ?If not how would the total am...
I was charged for 2 inbound calls on Dec 5th but I didn't make or receive any call at the indicated times. No any record on my phone either. What could be the possible reasons for it?
I just switched to Telus 50GB unlimited and my speeds on 5G are slower than I had on Koodo. I called tech support and it was elevated 2 levels and I was told the service in my area for 5G was poor. I asked where the tower for 5G was and she told me t...
I received a call from Telus offering a $500 credit towards a telus mobility plan. and i really dont need or want that. what i do need or want would be a month of free internet, or a free house camera to add to our smarthome.I was also upset that the...
My voice message is not being played when a call goes to voicemail
Hi, I got this new iPhone 14 plus Telus mobility plan from a designated Telus mobility centre and my account was suspended due to suspicious usage less than 6 hours after setting up the phone. I have sent all the required documents via email and want...
My new sim was mailed on November 29 and which I still havent received. But when I checked My Telus account, it shows that the billing cycle has already started as of December 02. My question is that how can you charge me for the days I dont have the...
I lost my phone, and now I have to buy a new SIM card. How do i activate it
