Mobility Services
Forum discussion about TELUS Mobility services and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Data usage

I have received this notice 2 months in a row but my account shows my data under limit. How do I stop these charges and get a refund? Account data usage updateThis account has incurred $20.00 of Canadian data charges,

DEC by Just Moved In
  • 810 Views
  • 1 replies
  • 0 kudos

Refund if not approved?

Decided to go with Telus and was filling out the information. If I'm not approved do I get a refund or am I contacted to figure things out?

Tystewart by Just Moved In
  • 924 Views
  • 1 replies
  • 0 kudos

Plans

If i bring my own device and get a Peace of Mind Plan with Telus, will I be locked into a 2 year contract?

ga8airvan by Just Moved In
  • 978 Views
  • 1 replies
  • 0 kudos

Favorite 10

How do i change/update my Favorite 10 numbers? I understand that plan is not offered any more, but if you already have it, like i do, you can still update the numbers?? I can't find any way/link to do that!

cathyruth by Just Moved In
  • 900 Views
  • 0 replies
  • 0 kudos

Leaving virgin, Does Telus do buy-outs?

Hey guys!Currently with virgin. I'm nearing the end of my contract and started looking about upgrades. Virgin prices are way too much for not offering much so I started looking around and liked what I saw with Telus. My contract ends in June and I ow...

Tystewart by Just Moved In
  • 926 Views
  • 1 replies
  • 0 kudos

lost service East of Edson

I have no service, apparently. Telus website doesnot indicate service problems in this area. I cannot call, send or receive information. Yes I paid my bill. Anyone else in this area having trouble:BMD

BMD by Just Moved In
  • 769 Views
  • 1 replies
  • 0 kudos

Lost my VoLTE

Just switched to Telus, activated my SIM card tonight. I switched from bell.I have a Redmi Note 7 and everything is working well except I have lost my VoLTE calls, I get dumped off LTE down to hspa when making a call. Am I missing a setting or someth...

Andrewcc by Just Moved In
  • 708 Views
  • 0 replies
  • 0 kudos