Hi, I have only recently started a 2 year term plan with Telus that I can’t use, since my preferred phone is 3G. Telus doesn’t support 2G/3G networks and mms doesn’t work with older models. Right now I’m using a secondary SIM with Rogers as my main p...
I was in Europe for a 16 days in June. I purchased a 15GB eSim for $30 that covers the whole of Europe and it worked great.I would have preferred using your EasyRoaming services as I it would be easier and seamless. However at 16 days X $16= $256 the...
How can I reach Telus management with my complaints.
So I noticed that voicemails are different now and that sometimes it’ll be a female or male saying “your call has been forwarded to voicemail the person you are trying to reach is not available” and then the other one will be a female saying “you hav...
Hello How do I change voicemail options and 611 from French to English? live in Quebec but English is my first language. It would be easier for me to understand.
Since the june update two of the four new pixel 8 phones on my family plan have lost all signal on 5g and the only way to get it working again was to bring the phone to local Telus store and have them change settings to LTE only. The store's service ...
I just did the bring it back with my S23, did the online tool entered that all buttons worked but screen was cracked. As there were a few cracks on it.was told I shouldn't have to pay more than 160 or whatever it was that I had paid online when getti...
I recently upgraded to a 5G+ plan and have the latest S24. I was wonderting if Telus had deployed 5G SA in Toronto by utilizing an app (Network Cell Info) on Google Play.It has alot of information on the connection (signal strength, band, SNR, Qualit...
I just activated a Prepaid Account on the 90 Day Long-Term Plan. This Plan includes 3GB of Data for 90 Days, and a 2GB Promo Add-On that continues as long as I opt-in to Auto-Renew. I see in MyTelus under My Usage the 3GB of Data for the Plan; the ex...
Is it possible to port my phone number to Telus line I just opened a week ago BUT with keeping that Public Mobile account with all its rewards and funds? In other words I woulds like to swap my phone numbers between my Telus and My Public mobile acco...
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